• Job Description

  Req#: 23674991

  As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

  Global Functions Technology (GFT) is a diverse organization comprised of more than 15,000 talented professionals with some of the brightest minds – all working together to realize Citi’s Vision of growth and economic progress. As a group, we partner with the Finance, Risk, Compliance, and Human Resources teams to drive the delivery of innovative technology solutions using common data, analytics, and platforms. Our technology operates in real-time environments, capturing and managing market, transaction, and accounting data, as well as the data from millions of customers daily. Our solutions cover all products and geographies in which Citi does business. We are the backbone for reporting across the bank, satisfying our regulatory commitments, enabling our businesses to be nimbler and helping to safeguard customer assets through highly effective controls.

  Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

  The COB & CM Senior Analyst is a seasoned professional role who can apply in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes.

  You will be able to evaluate moderately complex and varying issues with the potential to deliver substantial impact, where development of an approach/ taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.

  The role requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. The successful candidate will regularly assume informal/formal leadership role within teams, becoming involved in coaching and training of new recruits as and when required.

  Responsibilities:

  • The COB & CM Senior Analyst develops and manages CoB solutions for one or more functional areas.

  • Subject matter expert in at least one CoB and/or CoB technology or policy discipline.

  • Defines, implements, and applies area wide CoB and or Enterprise Resilience (ER) policies and standards by leveraging knowledge of globally accepted CoB and or ER principles. Identifies and utilizes a global risk management model.

  • Manage all related CoB deliverables such as : Business Impact Analysis, Business Recovery Plans, Crisis Management plans, Testing including Denial of Access testing, Denial of Service testing.

  • Has the ability to operate with a limited level of direct supervision.

  • Can exercise independence of judgement and autonomy.

  • Acts as SME to senior stakeholders and /or other team members.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  Qualifications:

  • Experience in a risk and control oversight role, or related risk discipline such as Third Party Management and relationship management.

  • Relevant Banking/ Financial Services industry experience

  • Excellent communication skills required to communicate with all staff levels and when communicating problems, opportunities and concepts to non-technical individuals.

  • Excellent written communication skills are required to document policies, procedures and standards as they apply to the role.

  • Good project management, data analysis and reporting ability; with a good understanding of supporting technologies (applications, reporting tools, and data presentation).

  Education:

  • Bachelor’s/University degree OR equivalent experience

  The key responsibility of this role are to:

  • Execute Citi's Continuity of Business program across Market UK, and EMEA where applicable, to ensure annual program compliance and invocation readiness.

  • Internal customer facing role responsible for interacting with Citi’s internal Markets and other business stakeholders to ensure that Citi's Continuity of Business program is delivered to support their needs, as well as communicating key changes and strategy implementation.

  • Site management co-ordination for the London CoB site and specifically the day to day operational CoB requirement for Markets UK.

  • Cover all CoB related audit and regulatory requests directly with audit related to Market

  • Works with Markets Relationship Account Managers to cover client due diligence requests or questionnaires as required.

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  Job Family Group:

  Corporate Services

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  Job Family:

  COB & Crisis Management

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  Time Type:

  Full time

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  Citi is an equal opportunity and affirmative action employer.

  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

  View the "EEO is the Law " poster. View the EEO is the Law Supplement .

  View the EEO Policy Statement .

  View the Pay Transparency Posting

• About the company

  While we're a global bank, our mission is simple: We responsibly provide financial services that enable growth and economic progress. We strive to earn and maintain the public's trust by constantly adhering to the highest ethical standards. We ask our colleagues to ensure that their decisions pass three tests: they are in our clients' interests, create economic value, and are always systemically responsible. When we do these things well, we make a positive financial and social impact in the communities we serve and show what a global bank can do.

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