Discover is a leading digital banking and payments company that offers a range of remote work options. As part of our team, you'll have the opportunity to make a meaningful impact and grow professionally. We value diversity and uniqueness, giving you the chance to shine and contribute to a brighter financial future for millions of people.

Advantages of Joining Discover:
- Meaningful work from Day 1
- Collaborative culture focused on winning, continuous improvement, and teamwork
- Opportunities for growth and making a difference
- Remote, combo, or on-site work options
- $500 allowance for setting up a home office
- Monthly internet reimbursement of $60

Job Responsibilities:
- Collect delinquent credit card accounts through outbound, inbound, assigned queues, and chat sessions
- Minimize losses through prescribed methods and tools
- Maintain good customer relationships through professional communication
- Handle back-to-back calls in a fast-paced call center environment
- Manage and escalate risk and customer-impacting issues to management

Job Requirements:
- High school diploma or GED
- 1+ years of customer service or related experience
- Detail-oriented with strong influencing and negotiation skills
- Working-level experience in customer service, verbal communication, computer fluency, and professionalism

Qualifications:
- H.S. Diploma or GED
- 1+ years of customer service or related experience
- Entry-level experience in detail orientation, influencing, and negotiation
- 1+ years of working-level experience in customer service, verbal communication, system/computer fluency, and professionalism

Additional Information:
- Compensation ranges from $19.25 to $24.19 per hour, with additional incentives
- Benefits include paid parental leave, paid time off, 401(k) plan, medical/dental/vision, recognition program, education assistance, and more
- Discover is an equal opportunity employer and values diversity and inclusion in the workplace.