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Collections Portfolio Specialist (Collector) (Hybrid)
This job is now closed
Job Description
- Req#: 5848116003
Employer Industry: Consumer Finance
Why Consider this Job Opportunity:
- Competitive Salary up to $50,000
- Opportunity for career advancement and growth within the organization
- Work remotely 2 days per week
- Generous benefits package including healthcare, parental leave, and retirement plan
- Supportive and collaborative work environment
- State-of-the-art facility with on-site Starbucks and cafe
What to Expect (Job Responsibilities):
- Manage assigned portfolio cradle to grave, meeting performance targets and KPIs
- Conduct outbound and inbound collection calls and skip tracing as needed
- Manually dial to collect first party installment loan accounts
- Provide consistent follow-up on delinquent accounts and document actions in system of record
- Investigate and resolve complex problems associated with loan servicing
What is Required (Qualifications):
- HS Diploma or GED required
- Minimum of two years of collections or servicing experience
- Proficiency in Word and Excel
- Strong communication and negotiation skills
- Ability to work well under pressure and meet daily goals
How to Stand Out (Preferred Qualifications):
- Bilingual English/Spanish a plus
- Experience in installment loan, auto, or mortgage portfolio collections
#ConsumerFinance #CollectionsSpecialist #RemoteWork #CareerGrowth #CompetitivePay
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