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Collections Specialist - Area CA - Remote
4 days agoWhat's your preference?
Job Description
- Req#: R-154442
Employer Industry: Environmental Services
Why consider this job opportunity:
- Salary up to $32.64 per hour
- Comprehensive medical, dental, and vision benefits
- Generous 401(k) plan with company match
- Employee Stock Purchase Plan (ESPP) and various employee discount programs
- Opportunity to work in a diverse and inclusive culture with a commitment to sustainability
- Engage with a company recognized for its ethical practices and community impact
What to Expect (Job Responsibilities):
- Contact customers to bring accounts to a current status through various communication channels
- Monitor and reconcile customer payments, ensuring accurate application to accounts
- Research and resolve customer billing inquiries and misapplied payments
- Document actions taken on assigned accounts and respond to interdepartmental requests
- Process write-offs, bad debt recoveries, and credit memos according to established procedures
What is Required (Qualifications):
- Minimum of 2 years of collections or relevant experience
- High School diploma or GED
- Thorough knowledge and understanding of collections transactions and processes
- Strong problem-solving skills and ability to handle customer inquiries effectively
- Exceptional attention to detail and organizational skills
How to Stand Out (Preferred Qualifications):
- Experience with customer account management and collections software
- Familiarity with financial reporting and compliance standards
- Strong negotiation skills and ability to work collaboratively with management and sales teams
- Previous experience in a similar role within a fast-paced environment
#EnvironmentalServices #CollectionsSpecialist #CareerGrowth #Sustainability #EmployeeBenefits #DiversityAndInclusion
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