Xfinity
Comcast Cybersecurity: National Network Surveillance Technician
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Job Description
- Req#: R427192
Employer Industry: Media and Technology
Why consider this job opportunity:
- Salary up to $46.67 per hour
- Eligible for performance-based bonuses
- Comprehensive benefits package designed to support physical, financial, and emotional well-being
- Opportunities for career advancement within a Fortune 30 global company
- Flexible work options, with remote opportunities available for qualified candidates
- Dynamic and collaborative work environment that encourages innovation
What to Expect (Job Responsibilities):
- Perform mitigation for security-related incidents and assist customers recovering from fraudulent activities
- Educate internal partners and external customers on security threats, including SPAM/Phishing and Identity Theft
- Address incoming operational tickets efficiently and accurately
- Maintain active communication within relevant Slack and Teams channels
- Recommend process improvements and manage multiple time-sensitive issues
What is Required (Qualifications):
- High School Diploma or GED
- 2-5 years of relevant work experience in a similar role
- Excellent verbal, written, and interpersonal communication skills with both technical and non-technical audiences
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Office Suite and experience with ticketing software such as Remedy or ServiceNow
How to Stand Out (Preferred Qualifications):
- Experience in cybersecurity, particularly in areas like virus/malware, identity theft, and phishing
- Proven analytical and problem-solving abilities
- Ability to quickly grasp new technologies and applications
- Positive outlook and collaborative team player mindset
#Media #Technology #Cybersecurity #CareerOpportunity #CompetitivePay #Teamwork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Comcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania.
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