Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $120,000.00 a year
- Comprehensive benefits including Medical, Dental, Vision, Life, STD/LTD, 401(k), Tuition Reimbursement, and Employee Stock Purchase Plan
- Opportunity for career advancement and growth within the organization
- Work remotely or onsite, with flexibility in location for candidates in the U.S. Eastern, Central, or Mountain time zones
- Supportive and collaborative work environment focused on innovation and problem-solving

What to Expect (Job Responsibilities):
- Collaborate with end users, business leaders, and application development teams to enhance the Salesforce platform
- Gather and synthesize feedback, maintaining the backlog of work for Salesforce and related applications
- Prioritize, groom, test, and document changes to the Salesforce system alongside the scrum master and NSE team
- Drive enhancements to improve user adoption, user experience, and data quality
- Coordinate and participate in acceptance testing for new features and resolve defects and bugs

What is Required (Qualifications):
- Bachelor's degree
- Multiple Salesforce certifications
- At least 5 years of direct experience implementing Salesforce Sales and/or Service Cloud using Lightning Experience
- Prior experience in a Salesforce Functional Analyst, Business Analyst, or Application Analyst role
- Familiarity with Agile or Modified Agile methodologies

How to Stand Out (Preferred Qualifications):
- Experience working with Commercial Operations teams
- Strong problem-solving skills and excellent written and verbal communication skills
- Proven ability to learn technical concepts and translate them to the appropriate audience

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