• Job Description

  Req#: R266574

  Job Description

  This role represents an exciting opportunity to join the UK Leadership team at our company. We use the power of leading-edge science to save and improve lives here in the UK and around the world. We’re following the science to tackle some of the world’s greatest health threats. Achieving these ambitions through leading a diverse and inclusive workplace, with a focus on doing better for people and our planet.

  As the successful candidate you will be a visible, transformational, and adaptable leader with a proven track record of effectively leading teams to deliver successful outcomes across dynamic and complex environments. Comfortable operating both in and outside the company with senior stakeholders, you will lead a culture of curiosity across a large team focused on delivering the critical foundations and enabling our business to continuously learn and adapt to deliver an effective, efficient and fulfilling place to work.

  You will be able to navigate and connect across our organisation to seek out & create opportunities for our products and people. This role will provide you with the opportunity to lead Strategy and Commercial Operations, to play a critical role contributing to a high performing Leadership Team. Providing you with a platform to develop to take on further responsibility across our UK business or within our global organisation.

  This role which will require strong strategic thinking/planning, comfort in detailed operations, and importantly, a passion for improving the way we run our business.

  As a member of our UK Human Health Leadership Team, the Commercial Strategy & Operations Lead will develop and lead a high-performing team of colleagues who collectively will:

  Enable Organisational Compliance

  • Facilitate Organisation Governance and accountability for compliant business practices through chairing the Compliance and Reputation Group.

  • Ensure robust compliance, privacy, risk identification and risk mitigation processes are in place and are regularly audited and improved.

  • Proactively and productively partner with other functions (IT, Procurement, HR, Global Transformation Offices) to design, plan and execute processes in a more integrated manner and, where possible, standardize, automate and/or outsource processes to improve accuracy and / or efficiency.

  Deliver efficient & effective Continuity of Supply

  • Ensure the continuity of supply into and across the UK markets through facilitating the forecast / demand planning process and collaborating with colleagues across the global supply chain.

  • Maintain productive partnerships with our distribution partners including identification of opportunities to improve margins or drive incremental revenues.

  Manage Digital Operation & Systems

  • Manage internal systems and tools (e.g. Veeva) to support the commercial model and look to the future to ensue systems will support future commercial models.

  • Support operating units through the regular provision of market / customer insights.

  Manage Data to Deliver critical Business Insights

  • Curate data and developing analytic approaches focused on driving better business outcomes (ROI) and improved customer engagement.

  • Enable and support the business forecasting process through the annual cycle of forecasting reviews.

  • Oversee the compliant implementation of Market Research to provide insights to inform business strategy and implementation.

  Facilitate the development of UK Strategy & Implementation continuous improvement cycle :

  • Enable the Leadership Team to clearly identify clear strategic investment choices that are understood across the organisation.

  • Oversee Strategy to Implementation facilitating the Quarterly Business cadence to ensure sustained bottom-line business performance through continuous learning and improvement cycle to adapt to changing internal and external dynamics.

  • Convert strategic priorities into well-defined OKRs, ensuring that project plans are efficiently developed, resourced, tracked, and executed.

  • Understand the evolving technology and skillset capability needs across our commercial businesses and subsequently deliver programs / projects to embed prioritized capabilities.

  Skills/Experience Required:

  • Strong commercial experience within the pharmaceutical industry; ideally a good appreciation of the ‘end-to-end’ process of launching, promoting and supplying pharmaceutical products.

  • Track record of developing strategies and subsequently delivering business outcomes in alignment with that strategy.

  • Experience of collaborating across markets/with global; able to build strong professional networks to deliver on joint objectives.

  • Understanding and appreciation for UK pharmaceutical regulations, business processes and maintaining an effective controls environment

  • An enabling leader, authentic, humble and resilient. who can build trusted relationships with peers. Someone who has people management experience and is able to support team members through coaching and mentoring.

  Demonstrable Leadership Behaviours:

  Shaping the Future:

  • Strategic Planning: Obtaining Information and Identify key Issues and relationships relevant to achieving a long-range goal; committing to a course of action to accomplish a long-range goal after developing alternatives based on logical assumptions, facts, available resources, constraints and organizational values.

  • Entrepreneurship: Embracing patient customer focus; ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes and individual activities; crafting and implementing service practices that meet our customers’ and own organisation needs; promoting and operationalizing customer service as value

  • Decision Making: Securing and comparing information from the multiple sources to identify business issues; committing to an action after weighing alternative solutions against important decision criteria.

  Unlocking Potential:

  • Networking & Partnership: Cultivating networks and partnerships; initiating and maintaining strategic relationship with stakeholders and potential partners inside and outside the organisation, who are willing and able to provide the information, ideas, expertise and/or influence needed to advance understanding of business issues and achieve business goals

  • Influencing: Creating and executing influence strategies that gain commitment to one’s ideas and persuade key stakeholders to take action that will advance shared interests and business goals

  • Establishing and supporting organizational systems, policies and practices that enhance Diversity, Equity and Inclusion, as well as leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities and motivations.

  Deliver Impact:

  • Execution Excellence: Translating strategic priorities into operational reality in line with compliance standards; establishing high standards, communication, accountability, resource capabilities, internal processes and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results.

  • Change Catalyst: Driving Organisational and cultural changes needed to achieve the strategic priorities; catalyzing new approaches to improve results by transforming organizational culture, systems or products and services; helping others overcome resistance to change.

  • Innovation: Creating an environment that inspires people to generate novel solutions with measurable value for existing and potential customers (internal or external); encouraging experimentation with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions

  Equal Opportunity Employer:

  We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

  Company Overview:

  We are a global biopharmaceutical leader committed to enhancing the lives of individuals through a diverse portfolio of prescription medicines, oncology treatments, life-saving vaccines, and animal health products. Our unwavering dedication to delivering innovative solutions is the driving force behind everything we do. With a team of over 70,000 employees spread across 140+ countries, we offer state-of-the-art laboratories and inspiring offices designed to foster growth and development in our team members.

  With 125+ years of service and a record of being one of the world's foremost investors in research and development, we take pride in our legacy of cultivating breakthrough advances that shape the future of healthcare.

  Current Employees apply HERE

  Current Contingent Workers apply HERE

  Search Firm Representatives Please Read Carefully
  Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

  Employee Status:

  Regular

  Relocation:

  VISA Sponsorship:

  Travel Requirements:

  Flexible Work Arrangements:

  Shift:

  Valid Driving License:

  Hazardous Material(s):

• About the company

  Merck & Co., Inc.

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