Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

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American Express Global Business Travel (Amex GBT) has an exciting opportunity for a talented team player on the Global Communications & Public Affairs (GCPA) team. We are looking for an experienced communications professional with proven skills in media relations, writing, editing and content creation, and effective project management.

In the role of External Communications Manager, you will be part of the small, high-performing, agile GCPA team that provides expertise, guidance, content and support for all areas of the business around the world.

Amex GBT is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, and meetings and events for companies of all sizes. With travel professionals in more than 140 countries, its customers and travelers enjoy the powerful backing of American Express Global Business Travel.

Reporting into the Communications Director based in the UK, the right candidate will have proven skills in these areas of responsibility:

• Consistently producing high-quality written content including press releases, media briefings and talking points, presentations and scripts, thought leadership white papers.
• Helping manage Amex GBT’s external PR agencies in the US and Europe. Supporting fast-moving media requests.
• Proactively building and nurturing media relationships, driving growth and success in Amex GBT’s mainstream media profile.
• Management of multiple projects simultaneously, from conception to completion – anticipating challenges and ensuring deadline adherence and updates/communications to multiple stakeholders.
• Working with GCPA colleagues to manage media monitoring platforms and tools to produce metrics and analytics that measure GCPA performance. Managing planning processes, strategies, reporting and results.
• Working with senior leadership to prepare them for high-profile public engagements.

What we are looking for:

• At least five years’ experience in relevant fields such as corporate communications, public relations, journalism, editing, publishing.
• A bachelor’s degree in a related field is preferred.
• Evidence of excellent writing, editing and research skills.
• Superb attention to detail, producing work to the highest standards.
• Project management experience.
• A team player with excellent people skills, and who can perform to high standards under pressure.
• Flexibility and willingness to support a global team across different time zones.
• A knack for problem-solving and improving processes. An understanding of performance metrics and linking communications plans to objectives.
• Experience in business travel and/or technology/software sectors is desirable but not essential.

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!