• Job Description

  Req#: 254298BR

  Job Description

  Internal Communications Manager – 12-month maternity cover
  Be the person behind the voice that inspires colleagues across No7 Beauty Company
  
  Location: Boots HQ in Nottingham, UK
  Department: Internal Communications
  Reports to: Head of Internal Communications
  Contract: 12-month fixed term (maternity cover)
  Days pw: Part time
  Starting: Before mid-July 2025
  
  Shape how our story unfolds
  
  At Boots we know that exceptional customer experiences begin with engaged, informed and inspired colleagues. As our Internal Communications Manager for No7 Beauty Company, you'll be the crucial link between our overarching strategic vision and the team members who bring it to life every day across our brands and through our international retail network.
  This isn't just any internal communications role – it's your chance to make a measurable impact during a key period for our business. Reporting directly to Boots and No7 Beauty Company Head of Internal Communications, you'll own the delivery of our internal communications strategy for No7 Beauty Company, crafting narratives that resonate with all our team members and, in turn, excite our customers.
  
  Your mission
  
  You'll be the driving force behind how we connect our colleagues to our business priorities and mission:

  • Architect compelling campaigns – Transform strategic priorities into creative, multi-channel communication campaigns that capture attention and drive action.
  • Partner with leadership – Build influential relationships with senior stakeholders, becoming their trusted advisor on all internal communication matters.
  • Craft content that connects – Develop engaging written and visual communications that bring our brand voice to life across all internal channels, leveraging in-house creative resources.
  • Orchestrate memorable events – Plan and deliver high-impact internal events that inform, engage and inspire, such as our annual Mission Launch event.
  • Lead with insight – Measure communication effectiveness and translate data into meaningful business impact stories.
  • Drive daily excellence – Manage business-as-usual communications with flair and precision.

  Working collaboratively with another Internal Communications Manager, you'll take the lead on No7 Beauty Company communications while they balance supporting you and other company-wide initiatives. Your partnership will be essential to our success, but you'll own and drive the delivery of the support plan.
  
  What you'll bring
  
  You're an experienced communications professional with:

  • 5-10 years of proven experience in communications roles, preferably with significant internal communications focus.
  • Exceptional storytelling abilities with masterful writing and verbal communication skills
  • Strategic thinking paired with hands-on implementation expertise
  • A creative mindset that constantly seeks fresh approaches to engagement
  • Strong stakeholder management skills and the ability to influence at all levels
  • Experience planning and measuring communication effectiveness
  • Resilience and calm under pressure in fast-paced environments
  • The ability to work autonomously while maintaining alignment with broader goals.

  
  Why join us now?
  
  This 12-month opportunity offers you:

  • Real autonomy to shape communications for a significant part of our business
  • Direct visibility and impact with senior leadership
  • The chance to enhance your portfolio with measurable, high-profile campaigns
  • Experience in a complex retail environment with diverse audience needs
  • The support of an established internal communications team and framework
  • Potential to make your mark on our evolving communication strategy.

  If you're passionate about internal communications, thrive in fast-paced retail environments, and are ready to use your expertise to make a genuine difference, we want to hear from you.
  
  Ready to lead communications that inspire action and engagement? Apply today.

  
  

  Benefits
  We have a great range of benefits that go beyond salary and offer flexibility to suit you:
  

  • Competitive salary
  • Maternity / Paternity / Adoption leave pay
  • Boots Pension Scheme

  
  

  • Competitive holiday allowance
  • Generous staff discount (Boots, Boot Opticians and Boots Hearing Care)
  • £100 gift card for colleagues expecting/adopting a baby
  • Access to corporate discounts, including retail, cinema, holidays etc (UK only)
  • Discretionary annual bonus scheme

  
  

  • Access to our Employee Assistance Programme
  • Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, dental cover, life assurance, restaurant discount cards, activity passes, holiday buying and much more (exclusions may apply, eligible roles only)
  • Onsite staff shop, opticians, gym, coffee shops, cafeteria, dry cleaning service and excellent travel links

  *All rewards and benefits are subject to change and eligibility.
  
  Why Boots?
  Our mission is to help everyone to feel good. This starts internally – with every colleague and every team. In our stores and pharmacies, our warehouses and our Support Office, we work together, putting our customers first and our colleagues at the heart of everything we do. We aim to attract, develop and retain the best people, with a huge range of opportunities for you to continue to grow with us… just bring your passion, commitment and expertise and we’ll do the rest.
  Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
  We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance, just speak to our Recruitment team to find out more.
  
  What’s next?
  If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you may have. If you have not been successful on this occasion you will be notified by email.
  If you have any questions about this vacancy, please contact erin.campbell2@boots.co.uk
  

  Closing date

  19-May-2025

  Business Area

  Support Office

  Function

  Marketing & Communications

  Specialism

  Corporate Communications, Retail Operations

  Shift pattern

  Part time - weekdays

  Keywords

  Internal / Comms

  Hours per week

  22.5

  Latitude,longitude 1

  52.927182,-1.183948

  Shift Pattern to display to candidates (displayed externally). Please select one:

  Weekdays

  Is this a Global Brands req?

  No

  Airport

  No

  Should this appear on the No7 Beauty Company website?

  No

  Company

  Non Stores

  Division

  Non Stores

  Should this vacancy be excluded from being posted onto the Boots.jobs career site?

  No

  Region

  East Midlands

  Area

  East Midlands (non stores)

  Store

  Nottingham Support Office

  Req Posted Date

  22-May-2025

  County

  Nottinghamshire

  Country

  UK

  Address 1

  Recruitment Service Centre (D94)

  Address 2

  Thane Road

  Address 3

  Nottingham

• About the company

  Boots Opticians Ltd. operates a chain of ophthalmic and dispensing optician stores in the United Kingdom.

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