• Job Description

  Req#: R0069235

  About Our Job

  With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise . Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

  What We Offer

  The City and County of Denver offers a competitive salary commensurate with education and experience. The full salary range for this position is $ 82,540 - $136,191 with an expe cted budgeted hiring range of $ 82,540 - $109,366 . We also offer generous benefits for full-time employees which include but are not limited to:

  • A guaranteed life-long monthly pension, once vested after 5 years of service

  • 457B Retirement Plan

  • 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year

  • Competitive medical, dental and vision plans effective within 1 month of start date

  Location

  The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. Employees must work within the state of Colorado on their off-site days.

  What You’ll Do

  At Denver Human Services (DHS) , we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, older adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.

  Denver Human Services is seeking an innovative, data-driven leader to serve as the Community Engagement and Quality Assurance Administrator. Th is position will support Child Welfare and Adult Protective Services programs to evaluate strengths and opportunities for improvement and offer recommendations based on evaluation findings and relevant research. The ideal candidate will be a forward-thinking strategist who can develop long-range and short-term goals to further the objectives of the Child Welfare & Adult Protective Services Division.

  Additionally, the Community Engagement and Quality Assurance Administrator will:

  • Plan and determine work priorities that best serve the needs of stakeholders at all levels of the organization

  • Partner with the Program Evaluations and Development (PED) team to implement rigorous research and evaluation that provides the right service at the right time

  • Lead and collaborate on research or program evaluation projects as needed to prioritize impact. Projects may include projects such as leading continuous quality improvement efforts for hotline and RED team, supporting annual reports, or leading team efforts to build evaluation capacity for diverse stakeholder groups

  • Partner with the Child Welfare Senior Leadership tea m to develop and implement a Child Welfare strategic plan with the goal of creating alignment between the DHS strategic plan, key Child Welfare initiatives, and changes in policy. This may include facilitating leadership to create the strategy and supporting measurement to align with strategic priorities

  • Cultivate close partnerships with Colorado counties to foster sharing of best practices, learning what works, and troubleshoot research and data solutions. Use theory, research, and data to advise Denver Child Welfare partnerships with Colorado State and other counties to promote sharing best practices

  • Identify, cultivate, and manage external research partnerships. Lead research and continuous learning partnerships with Colorado State entities and other organizations. For example, the supervisor will attend a quarterly administrative review division meeting through the State

  • Coordinate client complaint investigations regarding DHS compliance with Child Welfare Volume 7 rule

  • Actively support review, tracking, and reports related to egregious, near fatal, and fatal incidents. This includes internal review reports as well as data entry for the Denver Child Fatality Review Team

  • Regularly facilitate group decision-making on whether to screen in Child Welfare referrals. This is a responsibility held by all Denver Child Welfare supervisors

  • Complete on-call data requests for stakeholders; delegate requests for equitable workload on team

  What You’ll Bring

  We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

  Our ideal candidate has some or all the following experience, skills, and characteristics:

  • Strong leadership skills and proven experience with mentorship and staff development

  • A demonstrated track record of success leading organizational change, program strengthening and mixed-method research or evaluations. Strong experience designing and implementing program evaluation and research to strategically support organizational participatory learning and improvement. Skillsets in both qualitative and quantitative methods including sampling, coding, and inferential statistical analysis. Familiarity with analytical tools such as SPSS, SQL developer, or Power Bi

  • Build partnerships internally within DHS across teams and divisions to identify needs. Collaboratively identifies opportunities for needs assessment, community trend analysis, innovation testing, and other research. Communicate results to inform DHS strategic priorities

  • Exceptional skills communicating with diverse audiences – specifically with direct service providers and organizational leaders. Experience planning, facilitating , and leading stakeholder engagement

  • A flexible and adaptive, strength-focused approach. Ability to adapt positively in the face of changing division needs or priorities

  • Dedication to inclusivity and equity; a track record of advocating for Diversity, Equity, Access, and Inclusion in the workplace

  • A deep and sincere commitment to cultivating partnerships at all levels while promoting independence, impartiality, neutrality, and rigorous research ethics

  • Passion for using evaluation to improve practice and policy within public service or the social good sector

  • In-depth knowledge of Child Welfare practice, theory, and systems. Demonstrated experience leading multi-stakeholder projects or programs within the field of Child Welfare

  Required Minimum Qualifications

  • Education requirement: Bachelor's Degree in a related field based on a specific position

  • Experience Requirement: Five (5) years’ experience performing full performance professional level duties within a specialized, functional area. (This does not include clerical experience)

  • Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of posthigh school education. Additional appropriate education may be substituted for the minimum experience requirements

  Application Deadline

  This position is expected to stay open until September 4th . Please submit your application as soon as possible and no later than September 4th at midnight to ensure consideration.

  About Everything Else

  Job Profile

  CA2308 Administrator II

  To view the full job profile including position specifications, physical demands, and probationary period, click here.

  Position Type

  Unlimited

  Position Salary Range

  $82,540.00 - $136,191.00

  Starting Pay

  Although our full pay range is included above, the budgeted hiring range for this position is $82,540 - $109,366 per year.

  Agency

  Denver Human Services

  The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

  It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

  Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

  For information about right to work, click here for English or here for Spanish.

• About the company

  Denver, officially the City and County of Denver, is the capital and most populous municipality of the US state of Colorado.

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