• Job Description

  Req#: 7342469
  Employer Industry: AI Productivity Platform
  
  Why consider this job opportunity:
  - Salary up to $160,000 per year
  - Excellent health care benefits, including medical, dental, vision, and mental health support
  - Generous 401(k) and RRSP matching
  - Flexible paid time off policy with 20 days of paid time off and 12 paid holidays per year
  - Opportunity for professional development with an annual budget and resources
  - Flexible remote work arrangement with occasional in-person collaboration
  
  What to Expect (Job Responsibilities):
  - Lead the strategy, design, and daily management of the employer's Discourse forum, ensuring a safe and engaging environment for users
  - Curate and create content and programming to foster valuable conversations and peer support
  - Moderate discussions with empathy, ensuring alignment with the employer's values and community guidelines
  - Collaborate with Product, Marketing, and Customer Experience teams to leverage community insights for strategic initiatives
  - Integrate the forum into broader campaigns and product launches in partnership with cross-functional stakeholders
  
  What is Required (Qualifications):
  - 4–5 years of experience in online community management, moderation, customer support, or digital engagement
  - Hands-on experience running or moderating forums or digital communities, preferably in SaaS, AI, or productivity platforms
  - Strong understanding of online community dynamics, including safety and engagement best practices
  - Familiarity with community platforms such as Discourse, Khoros, or Bevy
  - Exceptional written communication skills to engage a diverse, global audience effectively
  
  How to Stand Out (Preferred Qualifications):
  - Experience using community engagement tools (e.g., Common Room) to track sentiment and growth
  - Confident handling sensitive conversations with empathy and clarity
  - Highly organized and detail-oriented, with the ability to manage multiple projects effectively
  - Demonstrated ability to work independently and collaboratively in fast-paced environments
  
  #AIProductivity #CommunityManagement #RemoteWork #CareerGrowth #CompetitiveBenefits
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Grammarly is an American-headquartered cross-platform cloud-based writing assistant that reviews spelling, grammar, punctuation, clarity, engagement, and delivery mistakes.

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