• Job Description

  Req#: JR53741

  We are building a world-class service Center and invite you to join a team of people who are committed to a core objective of supporting life-changing service and providing professional expertise to the operations and leaders we support.

  About the Company

  Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate over 200 senior living, home health, hospice, and home care operations across 14 states, and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, compliance, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies.

  Something else that sets us apart from other companies is the quality of our most valuable resources – our people! We are dedicated to living out our culture as defined by our core values, “CAPLICO”:

  Customer Second

  Accountability

  Passion for Learning

  Love One Another

  Intelligent Risk Taking

  Celebrate

  Ownership

  By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally and promotes development that leads to continued success.

  About the Opportunity

  We are seeking an energetic and dynamic professional with experience in customer service and administrative responsibilities to be part of our Compliance Team. Although prior experience is preferred, we place a high value on intelligence, drive, and willingness to learn and grow, making this an excellent opportunity for a professional who is willing to work hard and make him or herself an indispensable member of our team. The right individual will be committed to providing the superior service levels that our field professionals, team, and clients need and expect.

  Duties and Responsibilities

  • Manage, maintain and organize data from audits
  • Prepare monthly, quarterly, and annual reports
  • Create and maintain audit tools and forms used for compliance audits
  • Identify opportunities for process improvements, and recommend, design, and implement new systems as needed
  • Provide other administrative support as necessary, including scheduling and organizing complex activities such as Compliance Team meetings, travel, and activities, maintaining team calendars, doing research, and creating reports as requested
  • Assisting with other administrative support duties as needed

  The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

  Qualifications

  • Highly organized and detail-oriented
  • Possess a high degree of initiative, integrity, motivation and kindness
  • Intermediate to Advanced skillset with Microsoft Excel, Word, Outlook and PowerPoint
  • 5 years working in a professional environment

  Desired Skills

  • Able to work independently in a home office
  • Ability to interpret and communicate insights from data
  • Verbal and written communication skills are essential for explaining complex and/or confidential information and communicating effectively with all levels of management.
  • Time management and organizational skills are essential for managing multiple projects, prioritizing workloads effectively, planning resources to meet deadlines and goals, and working independently to respond to day-to-day functional needs.
  • Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.

  Additional Information

  We are committed to providing a competitive Total Rewards Package that meets our employees’ needs. From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k), company match, and various other features, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.

  Compensation: $15-25/hr DOE

  Type: Full Time

  Location: Hybrid (in-office and home office) if located in Boise, ID, or Salt Lake City, UT, with some travel required.

  Remote (home office) with some travel required if located elsewhere.

  Pennant Service Center

  1675 E. Riverside Drive, #150

  Eagle, ID 83616

  If interested in this position, please submit a resume for consideration. We look forward to hearing from you!

  The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies, as well as senior living communities, located throughout the United States. Each of these businesses is operated by a separate, independent operating subsidiary that has its management, employees, and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

  The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

• About the company

  Our home health and hospice agencies and senior living communities operate relatively independently and have no traditional corporate headquarters. Instead, they are supported by a “Service Center,” a world-class team of professional resources that advise on their respective fields of information technology, compliance, human resources, accounting, payroll, legal, risk management, education and other services. This allows on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agency or community.

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