• Job Description

  Req#: R0099479

  Why USAA?

  At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
  
  We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

  The Opportunity

  We are seeking a Compliance and Operational Risk Lead to be responsible for the execution of independent testing under the Enterprise Testing program methodology. This role ensures departmental processes align with applicable rules, regulations, policies, and procedures. The incumbent will compile well-documented work papers to build accurate reports detailing issues, root causes, and recommended corrective actions. Join us in upholding compliance and operational excellence!

  We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

  What you'll do:

  • Develops the steps needed to test and/or analyze compliance with complex policies/procedures and laws/regulations.
  • Serves as a subject matter expert in a specific subject/business area and provides mentorship to team members on complex issues.
  • Leads and runs a grouping of tests to ensure operational risks and compliance requirements are adhered to.
  • Reviews and implements, as needed, work papers to support conclusions of test findings.
  • Provides input on allocation of resources to complete testing activities.
  • Performs complex qualitative analysis of data.
  • May develop executive briefs and present to key internal and external customers.
  • Builds, develops, and maintains relationships with the business and internal control partners (Audit, Risk & Compliance, Legal) to facilitate collaboration between all lines of defense for testing.

  What you have:

  • Bachelor's Degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree.
  • 8 or more years of relevant work experience (internal/external audit, operational risk/compliance testing, quality assurance)
  • Experienced knowledge of relevant industry regulations and regulatory compliance in a specific area.
  • Demonstrated experience interpreting and applying federal and state laws and regulations and mentorship or operational risk principles/concepts.
  • Advanced knowledge of testing techniques and data analysis principles, as well as the ability to interpret subsequent results.
  • Demonstrated ability to communicate optimally at all levels of management.
  • Experienced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.

  What sets you apart:

  • Experience conducting compliance and operational risk testing, quality control, quality assurance or audit
  • Excellent problem-solving skills including recommending solutions in a complex, ambiguous environment best on industry best practices, leveraging a positive, can do attitude
  • High attention to detail and ability to identify discrepancies and/or gaps.
  • Independent worker; seeks direction when needed; organized and able to meet deadlines.
  • Strong communication skills, verbal and written
  • Critical and strategic thinking ability and understanding of risk management principles.

  The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

  What we offer:

  Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550- $230,400.

  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

  Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

  For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

  Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• About the company

  The United Services Automobile Association (USAA) is a San Antonio-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal inter-insurance exchange and subsidiaries offering banking, investing, and insurance to people and families who serve, or served, in the United States Armed Forces. Since 1922, USAA has served the military community and their families.

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