• Job Description

  Req#: 24021140

  You Lead the Way. We’ve Got Your Back.

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join Team Amex and let's lead the way together.

  How will you make an impact in this role?

  Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

  Main Responsibilities:

  This role shall perform customer profile analysis by obtaining information in internal and external media against lists of sanctioned individuals, PEPs and Factiva, as well as manage the review of suspicious transaction alerts generated, monitor information and report suspicious transactions, to protect the entity from being used for illicit purposes related to Money Laundering or Terrorist Financing.

  Timely execution of fieldwork is a key responsibility.

  Regular and timely dialogue and communication on the progress of the work and possible suspicions to the Team Leader and local Market Compliance Officers.

  Ability to identify and communicate suspicions with other stakeholders (Security, Fraud, etc.) and obtain concurrence on suspicions.

  In addition, another of the functions will be to carry out sanctions screening and to keep up to date with regulatory changes in this area.

  And last but not least, all the regulatory reporting tasks.

  This position will be based in Madrid (Spain) and will report to the Spain MLRO team.

  Minimum Qualifications

  • Between 1 and 3 years of proven experience in a bank/financial/payment institution, ideally within Compliance or AML.
  • Ideally with a degree in law or similar.
  • Strong analytical skills are required.
  • Knowledge of Spanish anti-money laundering regulations and experience in areas of customer acquisition analysis or control would be an asset.
  • Strong problem solving and analytical skills including the ability to conceptualize and break down complex issues.
  • Excellent verbal and written communications skills in English.
  • Proven report writing on suspicious activity is required for this role.
  • Capable of completing task independently with minimal direction.
  • A phenomenal teammate with high standards of integrity.

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

  Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

• About the company

  At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

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