• Job Description

  Req#: 25022533

  Job Description:

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
  
  One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
  
  Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
  
  Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
  
  Job Description:
  This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.
  

  LOB Specific Job Description:

  This Enablement Lead is responsible to lead programs and initiatives that impact how Consumer Lending does business, provides products and services, and executes within each function. This lead enables performance of key operational metrics including P&L management and responsible growth through process and operating model optimization.

  
  
  Responsibilities:

  • Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders

  • Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives

  • Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators

  • Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders

  • Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives

  • Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution

  • Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.

  • Develop strategies, communicate and influence vertically and horizontally across Consumer Lending and key partner groups

  • Represent the line-of-business providing subject matter expertise to critical change initiatives

  • Analyze current state and collaborate across the Senior Leadership Team to identify opportunities for Operational Excellence, develop business cases and lead delivery of improvements

  • Lead enablement efforts to advance tools and technology to improve process for employees and clients

  • Drive strategic integration across sales, product, pricing, credit, underwriting and fulfillment and finance functions across the mortgage lending continuum and how we go to market

  Required Qualifications:

  • 3+ years Home Lending experience either in origination or support of origination

  • 2+ years project management

  • Executive presence with ability to present to and influence a cross functional senior audience

  • Executive presentation skills including building and delivery of materials

  • Problem solving

  • Data analytics and business intelligence to enable assessment of current state and development of business cases

  • Risk analysis to evaluate current state and size impacts of change

  • Deep understanding of Bank of America’s change management process

  Desired Qualifications:

  • Process Design

  • Performance Management

  • Consumer Banking

  Skills:
  • Program Management
  • Project Management
  • Reporting
  • Consulting
  • Problem Solving
  • Leadership Development
  • Performance Management
  • Collaboration
  • Presentation Skills
  • Prioritization
  • Issue Management
  • Risk Management
  • Process Design
  • Process Performance Management
  • Oral Communications

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

• About the company

  Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

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