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Contact Center-IT Project Manager
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Job Description
- Req#: 25-15584
Employer Industry: IT Services
Why consider this job opportunity:
- Competitive salary with paid overtime
- Comprehensive benefits package including health, dental, disability, and life coverage
- Opportunity for career advancement and growth within the organization
- Work remotely while adhering to EST hours
- Paid time off and holidays, along with tuition reimbursement
What to Expect (Job Responsibilities):
- Lead the project to upgrade from Infinity to Amtelco Genesis
- Manage all aspects of the IT project, ensuring timely completion and adherence to specifications
- Collaborate with stakeholders to identify project requirements and expectations
- Monitor project progress and implement adjustments as necessary
- Provide regular updates on project status to relevant parties
What is Required (Qualifications):
- Minimum of 5 years of experience as an IT Project Manager, with a preference for experience in Contact Center/Call Center solutions such as Amtelco Genesis
- Must be authorized to work for any employer in the U.S. without sponsorship
- Availability to work during EST hours
How to Stand Out (Preferred Qualifications):
- Experience specifically with Amtelco Genesis solutions
- Strong leadership and communication skills
- Proven ability to manage multiple projects simultaneously
#ITProjectManagement #RemoteWork #ContactCenterSolutions #CareerGrowth #CompetitiveBenefits
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