• Job Description

  Req#: 25792

  Wintrust Mortgage was founded in 1981 to help customers achieve the American dream of homeownership and has since successfully navigated the ever-changing real estate market. As a full-service, federally chartered lender with offices located across the country, we’re dedicated to providing customers with a wide range of mortgage products and have the capability to lend in all 50 states. To complement the basic conventional, FHA, and VA loan programs, we are uniquely positioned to meet the needs of the continually evolving market. Wintrust Mortgage is part of Wintrust, a financial services company with more than $62 billion in assets.

  Veterans First Mortgage is a consumer-direct lender that specializes in serving Veterans and the military community from its main loan center in Salt Lake City. We operate under Wintrust Financial Corporation , an Illinois-based bank.

  Why join us?

  • An award-winning culture that supports Personal Growth, Respect, Trusted Relationships, All-in Approach, Employee Empowerment

  • Competitive pay and benefits including medical, dental, vision, life, a 401k plan with a company match and tuition reimbursement, parental leave, employee assistance program (EAP), banking benefits, pet insurance … and more

  • Generous paid time off and flexible work hours

  • Opportunities to grow and develop in your career

  • Promote-from-within culture

  • You can make a difference!

  • Veterans First holds Top Workplace awards from The Salt Lake Tribune and The San Diego Union-Tribune

  Why join this team?

  • Resources and care to ensure success from the moment you start: comprehensive two-week initial training period; ongoing coaching and routine Individual Development Plan meetings; friendly and inviting environment, with help and support always available

  • Earn more than just an hourly wage: initial hourly wage of $17.00 an hour, with uncapped monthly incentive based on performance metrics allowing motivated individuals to maximize their paychecks

  • Grow with us: Our department promotes 100% from within; career opportunities in other departments open up, and our team members frequently fill those roles

  • Flexibility to achieve the right work-life balance: Mon - Fri, 7 a.m. - 7 p.m. business hours; full-time schedules available with both morning and evening shifts; we accommodate school schedules and requests for shift changes the best that we can

  What You’ll Do:

  • Create a lasting first impression by being the initial response to prospective borrowers who submit online inquiries for information

  • Re-engage and nurture past clients

  • Gain an understanding of clients’ mortgage needs and verify submitted information

  • Navigate CRM and enter client information

  • Advance and introduce potential borrowers to licensed loan officers

  Qualifications:

  • Have strong interpersonal, oral, and written communication skills

  • Enjoy engaging with people and nurturing relationships

  • Be able to multitask, enter data accurately, and navigate CRM promptly

  • Be goal-oriented and crave advancement within the company

  • Previous call center experience preferred, but not required

  Benefits:

  Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance

  Compensation:

  The estimated hourly rate for this role is $17.00, with uncapped monthly incentive based on performance metrics. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills, and experience.

  #LI-ONSITE

  From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago’s Bank® and Wisconsin's Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.

• About the company

  Wintrust is a financial holding company in the United States that operates 15 chartered community banks in northern Illinois and southern Wisconsin.

Notice