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Contact Center Service & Sales Advisor - South Carolina Residents Only - Fully Remote


Pay$19.27 - $20.00 / hour
LocationCharleston/South Carolina
Employment typeFull-Time

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  • Job Description

      Req#: CONTA001817
      Employer Industry: Firearms and Personal Defense Services

      Why consider this job opportunity:
      - Starting salary up to $20.00/hour, based on experience
      - Eligible for commission and shift premium based on days and hours worked
      - 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
      - Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
      - Complimentary USCCA Elite Membership & Store Discounts
      - Recognized as one of Newsweek's Top 100 America's Most Loved Workplaces

      What to Expect (Job Responsibilities):
      - Field customer, member, and prospect contacts through digital and voice platforms to troubleshoot and resolve issues
      - Provide knowledgeable, respectful, and well-thought-out answers to customer inquiries
      - Deepen and retain member relationships through engaging conversations
      - Sell new memberships and USCCA products that meet customer needs
      - Meet or exceed established targets and key performance indicators for advisor efficiency, sales, and retention

      What is Required (Qualifications):
      - High School diploma or equivalent required; Associate's degree or higher preferred
      - Prior work history in a customer service or sales role
      - Required to pass and maintain Producer Property and Casualty License; paid training is provided
      - Excellent interpersonal skills; strong written and verbal communication abilities
      - Computer fluency; working knowledge of software applications and advanced internet functions

      How to Stand Out (Preferred Qualifications):
      - Self-defense knowledge and training; familiarity with firearms is preferred but not necessary
      - Experience in fielding customer concerns in an omni-channel environment

      #Firearms #CustomerService #Sales #RemoteWork #CareerGrowth

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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