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Contact Center Specialist

5 days ago

Pay$15.00 - $17.00 / hour
LocationMcallen/Texas
Employment typeFull-Time

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  • Job Description

      Req#: 667BD57481
      Employer Industry: Health and Wellness Services

      Why consider this job opportunity:
      - Starting salary up to $17.00 per hour
      - Performance-based incentive bonuses available
      - Opportunity for career advancement and growth within the organization
      - Comprehensive health coverage including medical, dental, and vision
      - Flexible remote work arrangement
      - Supportive and inclusive work environment focused on personal and professional development

      What to Expect (Job Responsibilities):
      - Conduct outbound calls to prospective members, introducing them to our programs
      - Build rapport with members to understand their needs and effectively communicate our value propositions
      - Provide excellent customer service by responding to questions and concerns in a professional manner
      - Accurately document member interactions and update records in the outreach center database
      - Meet or exceed daily and monthly call targets and performance metrics

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Strong verbal communication skills with a persuasive and engaging style
      - Ability to work in a fast-paced environment and handle rejection with resilience
      - Basic computer skills for data entry and navigating call center software
      - A comfortable, distraction-free workspace at home to support your remote work responsibilities

      How to Stand Out (Preferred Qualifications):
      - Prior experience in sales, customer service, or telemarketing
      - Experience successfully working in a remote environment
      - Strong problem-solving skills and attention to detail
      - Goal-oriented and self-driven to succeed
      - Strong time management and organization skills

      #HealthAndWellness #CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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