Remote Jobs

Contact Center Training Specialist I


Pay$21.36 - $26.70 / hour
LocationSan Antonio/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 743999960233824
      Employer Industry: Marketing Services

      Why Consider this Job Opportunity:
      - Salary up to $26.70 per hour based on experience level verified
      - Opportunity for career advancement and growth within the organization
      - Work in a virtual environment with flexibility and remote work options
      - Comprehensive benefits package including medical, dental, and vision coverage, 401K, and generous PTO allowance
      - Collaborative work environment with supportive coworkers
      - Chance to contribute to the success of multi-channel marketing campaigns and lead generation programs

      What to Expect (Job Responsibilities):
      - Conduct instructor-led activities for new and existing contact center specialists
      - Support trainees throughout classroom training and program launches
      - Engage virtual learners and provide assistance with WFH equipment setup
      - Document performance concerns and successes and communicate opportunities for improvement
      - Administer quizzes and assessments to identify gaps in learning

      What is Required (Qualifications):
      - 1+ years of contact center experience
      - 1 or more years of training experience in a virtual environment
      - Knowledge of call center operations
      - Banking experience
      - Digital banking experience

      How to Stand Out (Preferred Qualifications):
      - None mentioned in the job description

      Hashtags:
      #MarketingServices #CareerOpportunity #RemoteWork #CompetitivePay #BenefitsPackage

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      The best remote jobs for you