• Job Description

  Req#: REQ352047

  What this job involves:

  • Liaison with the requesters/stakeholders/website owners for the website needs, facilitating communication and coordination.
  • Ensure delivery deadlines are met, communications and interactions with client for managing workflow and aligning delivery timeline.
  • Establish and implement policies and procedures, managing the workflow for the content publishing team. Understands and able to enforce processes for the team.
  • Help to prioritize responsibilities for the team with alignment with the client.
  • Resolve problems and escalate as needed
  • Review work prepared team, ensuring that accurate records are maintained for all clients
  • Responding to queries from stakeholders and clients, management of complaint.
  • Ensure all activities within the team are performed accurately, timely and efficiently
  • Escalate and flag any likelihood of failure to complete processes by deadlines, maintain and update the team issues log.
  • Ensure that policies and procedures are followed consistently and highlight necessary amendments
  • Manage projects related to transition of work to our team, account and strategy onboarding, continuous improvement initiatives, report automation, and any other firm initiatives

  Location:

  On-site –Gurugram, HR

  Job Tags:

  JBS

  If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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  For additional details please see our career site pages for each country.

  For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

  Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

• About the company

  Jones Lang LaSalle Incorporated (JLL) is a global commercial real estate services company, founded in the United Kingdom with offices in 80 countries. The company also provides investment management services worldwide, including services to institutional and retail investors, and to high-net-worth individuals.

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