Our client is a leading global business law firm looking for a collaborative, results-oriented individual who enjoys working in a fast-paced environment and has exceptional problem-solving skills. Naviga is partnered with them to recruit a Contract Matter Information Specialist.

Title: Contract Matter Information Specialist
Location: Remote but requires candidates to be within commuting distance of the client's U.S. offices, located in: Atlanta, GA; Austin, TX; Baltimore, MD; Boston, MA; Chicago, IL; Dallas, TX; Houston, TX; Los Angeles, CA; Miami, FL; Minneapolis, MN; New York, NY; Philadelphia, PA; Phoenix, AZ; Raleigh, NC; Reston, VA; Sacramento, CA; San Diego, CA; San Francisco, CA; Seattle, WA; Short Hills, NJ; Silicon Valley, CA; Tampa, FL; Washington, DC; Wilmington, DE
Duration: Indefinite contract; potential for temp-to-hire for the right candidate.
Hours: Hours 12pm - 8:30pm EST

Key Notes/Company Details:

• Headquartered in both Chicago, IL and London, England.
• Ranked among the top 3 law firms globally
• Multi-Billion Dollar Business, Employing over 3600 Lawyers
• Culture includes individuals of high standards, providing support and collaboration throughout the business

Responsibilities:

• Handle incoming Accounting Service Desk tickets
• Perform time card edits
• Process transfers and matter maintenance tasks
• Update and manage address changes
• Obtain and verify backup documentation for disbursements
• Address various other tasks and inquiries that come to the service desk

Requirements:

• 3 year client billing or other relatable experience
• MUST have Aderant, ChromeRiver, BillBlast, and ServiceNow experience
• Law firm experience is preferred but not required
• Must have internal customer support knowledge
• Strong proficiency in Microsoft Office
• Strong grammar, spelling, verbal, and writing skills
• Must have the ability to approach all work activities in a customer-focused, friendly manner, even in a high-pressure environment
• Able to work M-F 12 pm -8:30 pm EST

Education:

• High school diploma required
• Bachelor's Degree in Accounting, Finance or similar field preferred