• Job Description

  Req#: R95136

  • Sydney Head Quarters QCC/3 IOC Location

  • 7 Day Rotational Shift Roster

  • 12-month fixed term opportunity

  • Make a difference in this dynamic & fast paced role!

  At Qantas, we represent Australia to the world. Our diverse country is known for its spirit, and a can-do attitude.

  Our collaborative culture allows us to dream big and deliver successfully, knowing we’re supported by the best people. Together we drive positive business outcomes, taking a considered approach that makes a difference to our customer experience.

  As a Coordinator Domestic Tech/Cabin Crew, your work will see you responsible for the disruption management of all Flight/Cabin Crew's activities to maximise the schedule integrity of Qantas' mainline flying operations. You will bring your operational experience and ability to think outside the square which will set you up for success within this pressurised environment!

  This role will actively contribute to strategy, development and alignment with external and internal partners across the Qantas Group.

  Responsibilities include:

  • Managing current day disruption scheduling for domestic Flight/cabin crew and ensuring that all arrangements comply with CASA (Civil Aviation Safety Authority) regulations and Industrial Awards

  • Actively managing the day of operation, identifying problems and risks, and implementing a compliant and effective solution

  • Allocating and scheduling the open time allocations to Flight/Cabin Crew according to Industrial Awards

  • Managing all Flight/Cabin Crew operational information, problem solving and decision making to ensure appropriate stakeholder consultation occurs

  • Performing administrative functions that support and maintains Flight/Cabin Crew compliance when required

  You’ll have:

  • Demonstrated organisational and time management skills. Ability to manage and resolve multiple problems, identifying and prioritising most critical on a cost/commercial passenger basis

  • Demonstrated ability to build and maintain mutually beneficial relationships with internal customers; strong communication skills both written and verbal and the ability to communicate with all levels of the organisation

  • Proven analytical, problem solving and decision-making skills, with ability to make commercially sound decisions in time critical situations

  • Intermediate skills and experience with Microsoft Suite inc. Outlook, Word, Excel & ARMS

  • An understanding of, and experience in CASA (Civil Aviation Safety Authority) regulations for Cabin and Tech Crew, and EBA (Enterprise Bargaining Agreement) interpretation

  • A strong attention to detail and the ability to adapt to the changing needs and priorities of the business, and prioritise workload accordingly

  Why Qantas?

  If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

  There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

  The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

  • We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

  • We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and additional purchased leave options.

  • We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.

  • We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

  If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.

  Applications close: Thursday 1st February 2024

  Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.

  Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

• About the company

  Qantas Airways Limited is the flag carrier of Australia and its largest airline by fleet size, international flights and international destinations.

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