Job Description:

The overall purpose of case management in the Onslow County Detention Center is to assess an offender’s criminogenic needs and connect them to treatment and services which will help them remain substance and crime free once released into the community. The case manager will work at the Onslow County Detention Center and conduct assessments for all non-violent adults with mental illness or co-occurring mental illness and substance use. The case manager will coordinate with the current correctional behavioral health provider along with the medical unit and prepare individualized case plans for connections to treatment and services upon release from the Onslow County Detention Center. High priority will be given to those with moderate to high risk of reoffending to reduce the risk of criminal justice recidivism. The case manager will link the individual to community-based services upon release and will follow up to ensure that the individuals connected to the services. Case management will continue for up to 90 days after release.

This grant position is grant funded by the Comprehensive Opioid, Stimulant, and Substance Use Program and Opioid Settlement Funds. The continuation of the position will be determined by the availability of funding.

Case Management : Essential Functi on, 60%

• Complete an intake that includes orienting the offender to the program and service expectations
• Complete assessments to determine criminogenic and social determinant of health needs
• Collaborate with the jail’s medical unit and offender to formulate a service plan to address the identified needs
• Make appropriate referrals to address the identified needs (referrals may include but are not limited to job training, mental health/substance use treatment, health care, public assistance, vocational rehabilitation, education, employment, housing, peer support, and other community-based services)
• Obtain Release of Information from offender to facilitate communication with service providers
• Monitor the offender’s progress and re-evaluate interventions when necessary
• Follow up with released offenders and referral sources to monitor the linkage as well as compliance to services.
• Complete discharge summaries to reflect the offender’s progress and compliance to services after release
• Document all interactions with inmates and service providers in the inmate’s case record
• Other duties as assigned

Administr a tive Duties : Essential Fun c tion , o f 30% ti me

• Enter case notes, daily, upon completion of service.
• Attend scheduled meetings and trainings pertaining to services offered.
• Enter relevant data and information that will be exported into reports.
• Other Duties as assigned.

Professional Activities: Essential Function , 20% of time

• Completion of required trainings
• Complete a performance evaluation in a complete and timely manner, annually.
• Other duties as assigned.

CORE COMPETENCIES: To perform effectively in this position, the individual should demonstrate the following competencies.

Management: Maintains effective systems of internal controls to account for all clients assigned to the caseload.

Job Knowledge: Understands the duties and responsibilities of the position and keeps job knowledge up to date. Clearly understands the mission of the organization and continuously works to promote Onslow County’s mission and achieve its goals.

Initiative in fulfilling the goals of the organization: From interactions with staff, the employee recognizes and brings to the attention of Onslow County management issues that affect the organization and implements plans to reach organizational goals as determined by the management team. Displays initiative in developing action plans and resolving problems as they occur, in consultation with their Supervisor and Behavior Health Program Manager

Communication: Maintains effective two-way communication with staff, supervision and Onslow County Detention Center, and other audiences using a variety of formats. Examples include: written communications that clearly outline the situation and action items; verbal presentations and briefings to the Supervisor and members of the management team.

Dependability: Seeks increased responsibility while remaining conscientious, thorough, accurate, and reliable with respect to achieving the organization's goals and the needs of the Onslow County Detention Center’s inmate population and fellow staff. This includes being available and responsive to issues and concerns as they arise.

• Knowledge of the criminal justice system is preferred.
• Must be able to keep strict confidentiality and work with diverse populations.
• Must have knowledge of available resources in the service area for adults with serious mental illness and or substance use
• Must have knowledge of and comply with state and federal statutes, rules and policies that effect the target population
• Must be able to coordinate individualized, integrated mental health, substance abuse and co-occurring services through case management to meet the needs of individuals served
• Must be able to use a computer and Microsoft Office programs.
• Must possess great oral and written communication skills
• Must be able to work within the guidelines established in the policies and procedures of Onslow County Detention Center and Onslow County Government
• Must be able to work cooperatively and collaboratively with multidisciplinary staff
• Must be able to recognize signs and symptoms of mental illness and substance use
• Must be able to effectively relate to a variety of individuals, including persons living with a mental illness and/or substance use disorder and co-workers
• Must be able to problem solve and advocate for persons served
• Must be able to uphold individuals' rights and adhere to HIPAA guidelines

Bachelor's degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, or a related human services field (a related human services field is one in which major course work includes the study of human behavior and development) and a minimum of one (1) year of full time or equivalent experience working with adults experiencing serious mental illness and substance use along with one (1) year of case management experience.
Must possess a valid driver's license and reliable transportation