• Job Description

  Req#: 1076230

  Make a difference in this rewarding career opportunity

  Family Justice Services Division (FJSD) delivers programs and services that promote the timely and just resolution of family disputes within a comprehensive family justice system. Through community-based Justice Access Centres and Family Justice Centres, FJSD provides various in person and virtual programs and services, including initial needs determination, dispute resolution, Section 211 Family Law Act reports, and Parenting After Separation online courses.

  The Justice Interviewer (JI) provides initial needs determination, information, referral, and other related services to clients seeking to access the justice system.

  The JI elicits, verifies, and ascertains information from clients at the point of initial contact, including screening for the incidence of family violence or issues requiring urgent attention. Based on this information, the JI assists the client in assessing options and makes referrals to various services as needed.

  This frontline position is responsible for limited case management offering either a brief service or brief counselling appropriate to the situation and may help to resolve a case or issue in its entirety. These services are essential in ensuring that citizens receive information they need to make informed decisions and resolve disputes quickly.

  Job Requirements:
  • A recognized undergraduate degree with a minimum of six months related* experience in a human service field (e.g., Indigenous organizations and community services, counselling, community service agencies, employment assistance, dispute resolution, court services, legal services); OR,
  • A two-year diploma in a related field such as social sciences, paralegal, or dispute resolution with a minimum of two years related work or volunteer experience in a human service field (e.g., Indigenous organizations and community services, counselling, community service agencies, employment assistance, dispute resolution, court services, legal services); OR,
  • An equivalent combination of education training, and experience may be considered.

  *Note: Experience may be gained in a professional/work, community or volunteer setting.

  Preference may be given to candidates with one or more of the following:
  • Six months or more experience working with families in a human service field.
  • Completed one or both of the following online courses:
  o Family Justice Service in British Columbia online course – FAMJ-1000 (formerly FAM190 or CORR606), Justice Institute of BC.
  o Family Violence: Impact on Separation and Divorce online course – FAMJ-1002 (formerly FAM191 or CORR605), Justice Institute of BC.
  • Applicants who self-identify as Indigenous (First Nations status or non-status, Inuit and/or Metis), with the required combination of education and experience.

  Provisos
  • Required to successfully pass a BC Public Service Criminal Record Check (CRC) and a Criminal Records Review Act Check (CRRA).
  • Occasional travel may be required (e.g., training, meetings).

  For questions regarding this position, please contact Simar.Aujla@gov.bc.ca.

  About this Position:
  Amendment: December 7, 2023. Closing date extended to December 14, 2023.
  This position is located in Surrey and has on-site work requirements.
  Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
  An eligibility list may be established.
  Employees of the BC Public Service must be located in BC at the time of employment.

  Working for the BC Public Service:

  The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

  The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

  The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

  How to Apply:

  Your application must clearly demonstrate how you meet the job requirements listed above.

  Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

  Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

  Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

  Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

  Additional Information:

  A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.

  Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

  Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

• About the company

  The provincial government of British Columbia is the body responsible for the administration of the Canadian province of British Columbia.

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