• Job Description

  Req#: R13365
  Employer Industry: Financial Services
  
  Why consider this job opportunity:
  - Salary up to $29.94/hour based on experience
  - Uncapped monthly bonus potential based on individual performance with a target of 25% of base wages earned during the month
  - Excellent benefits package including 401(K) match, adoption assistance, parental leave, tuition reimbursement, and comprehensive medical/dental/vision coverage
  - Opportunity for career advancement with a strong record of promoting from within
  - Flexible work-from-home arrangement with occasional travel to the office
  - Supportive and inclusive workplace culture that values collaboration and innovation
  
  What to Expect (Job Responsibilities):
  - Handle phone calls from stakeholders, providing superior customer service and maintaining relationships
  - Review, validate, and verify information to fund compliant deals quickly
  - Resolve dealer inquiries not related to the funding process and document these interactions
  - Manage license, title, audit, and inventory issues to keep the dealer’s pipeline open
  - Welcome and onboard new dealers by offering initial funding assistance
  
  What is Required (Qualifications):
  - Bachelor’s degree, equivalent work experience, or 4 years of continuous experience in loan underwriting or document review in a high-volume call center
  - Proficiency in Microsoft Word, Excel, and Outlook
  - Ability to work Saturday shifts with compensatory time off during the week and mandatory overtime during peak seasons
  - Compliance with company policies, processes, and legal guidelines
  - Customer service experience in a call center environment if no Bachelor's degree is held
  
  How to Stand Out (Preferred Qualifications):
  - Interaction with auto dealers in current or past roles
  - Experience reviewing contracts/legal documents with strong attention to detail
  - Ability to interpret existing rules/guidelines and apply them appropriately to make decisions
  
  #FinancialServices #CustomerService #CareerGrowth #RemoteWork #InclusiveWorkplace
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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