Credit Acceptance
Credit Analyst - Georgia
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Job Description
- Req#: R13369
Employer Industry: Financial Services
Why consider this job opportunity:
- Targeted compensation of up to $29.94/hour based on experience
- Uncapped monthly bonus potential based on individual performance, with a target of 25% of base wages earned during the month
- Excellent benefits package including 401(K) match, adoption assistance, parental leave, and tuition reimbursement
- Opportunity for career growth and advancement within a culture that promotes from within
- Flexible work-from-home arrangement with occasional travel to the office in Southfield, Michigan
- Supportive and collaborative work environment focused on teamwork and innovation
What to Expect (Job Responsibilities):
- Handle phone calls from stakeholders while delivering superior customer service
- Review and verify information through document review and various communication channels to facilitate compliant deal funding
- Maintain relationships with dealers by resolving inquiries and managing licensing, title, audit, and inventory issues
- Welcome and onboard new dealers by providing initial funding assistance
- Perform all other duties as assigned, adhering to attendance policies
What is Required (Qualifications):
- Bachelor’s degree or equivalent work experience, or 4 years of continuous experience in loan underwriting or document review in a high-volume call center environment
- Proficiency in Microsoft Word, Excel, and Outlook
- Compliance with company policies, processes, and legal guidelines
- Availability to work Saturday shifts and mandatory overtime during peak seasons
- Customer Service experience in a call center environment for candidates without a Bachelor's degree
How to Stand Out (Preferred Qualifications):
- Previous interaction with auto dealers in current or past roles
- Experience reviewing contracts/legal documents with strong attention to detail
- Ability to interpret existing rules/guidelines and apply them appropriately
- Demonstrated diligence, effective communication, and organizational skills
- Experience in a fast-paced environment with a flexible schedule
#FinancialServices #CustomerService #CareerGrowth #RemoteWork #CompetitiveCompensation
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