• Job Description

  Req#: R13367
  Employer Industry: Financial Services
  
  Why consider this job opportunity:
  - Salary up to $29.94/hour based on experience
  - Uncapped monthly bonus potential based on individual performance, targeting 25% of base wages earned during the month
  - Excellent benefits package including 401(K) match, adoption assistance, parental leave, and tuition reimbursement
  - Opportunities for career growth and internal promotions
  - Flexible work-from-home arrangements with occasional travel to the Southfield, Michigan office
  - Supportive and collaborative work environment focused on employee well-being
  
  What to Expect (Job Responsibilities):
  - Handle phone calls from stakeholders, providing superior customer service
  - Review, validate, and verify information through document review and internet searches to fund compliant deals
  - Resolve dealer inquiries not related to the funding process and document these interactions
  - Manage license, title, audit, and inventory issues to keep the dealer’s pipeline open
  - Welcome and onboard new dealers by providing initial funding assistance
  
  What is Required (Qualifications):
  - Bachelor’s degree or 4 years of continuous experience in loan underwriting or document review in a high-volume call center environment
  - Proficiency in Microsoft Word, Excel, and Outlook
  - Compliance with company policies, processes, and legal guidelines
  - Availability to work Saturday shifts with an offsetting flex day during the regular work week and mandatory overtime during peak seasons
  - Customer service experience in a call center environment is required for candidates without a Bachelor’s degree
  
  How to Stand Out (Preferred Qualifications):
  - Interaction with auto dealers in current or past roles
  - Experience reviewing contracts/legal documents with strong attention to detail
  - Ability to interpret existing rules/guidelines and apply them appropriately to make decisions
  
  #FinancialServices #CustomerService #CareerGrowth #RemoteWork #CompetitivePay
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

Notice