• Job Description

  Req#: R13356
  Employer Industry: Financial Services
  
  Why consider this job opportunity:
  - Salary up to $29.94/hour based on experience
  - Uncapped monthly bonus potential based on individual performance, targeting 25% of base wages earned during the month
  - Excellent benefits package including 401(K) match, adoption assistance, parental leave, tuition reimbursement, and comprehensive medical/dental/vision coverage
  - Opportunity for career advancement within the organization with a record of promoting from within
  - Flexible work schedule with remote work options available
  - Supportive and collaborative work environment that emphasizes a positive company culture
  
  What to Expect (Job Responsibilities):
  - Handle phone calls from stakeholders, providing superior customer service
  - Review, validate, and verify information through document review, internet searches, and phone calls to facilitate compliant funding deals
  - Maintain relationships with dealers by resolving inquiries unrelated to the funding process
  - Manage dealer pipelines by addressing license, title, audit, and inventory issues
  - Assist in onboarding new dealers by providing initial funding support
  
  What is Required (Qualifications):
  - Bachelor’s degree or 4 years of continuous experience in loan underwriting or document review and validation in a high-volume call center environment
  - Proficiency in Microsoft Word, Excel, and Outlook
  - Availability to work Saturday shifts with a flex day during the week and mandatory overtime during peak seasons
  - Compliance with company policies, processes, and legal guidelines
  - Strong attention to detail and ability to interpret existing rules/guidelines
  
  How to Stand Out (Preferred Qualifications):
  - Customer service experience in a call center environment (required for candidates without a Bachelor’s degree)
  - Previous interaction with auto dealers in current or past roles
  - Experience reviewing contracts/legal documents
  - Strong critical thinking skills to apply rules and guidelines appropriately
  - Ability to handle difficult conversations with professionalism
  
  #FinancialServices #CustomerService #CareerOpportunity #RemoteWork #CompetitivePay
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

Notice