SRMC Summersville Regional Medical Center
Credit Balance Specialist
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Job Description
- Req#: JR26-26466
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Engaging in performance improvement initiatives
- Providing excellent customer service to patients and visitors
- Participation in educational programs for personal and professional development
- Full-time schedule with 40 hours per week
What to Expect (Job Responsibilities):
- Resolve credit balances identified through various reporting and requests
- Research refund requests and provide accurate disputes when necessary
- Review guarantor records to manage patient payments and adjustments
- Organize and execute daily tasks to ensure optimal productivity and efficiency
- Monitor accounts to facilitate timely follow-up and maximize cash receipts
What is Required (Qualifications):
- High school diploma or equivalent
- Minimum of one (1) year of experience in a healthcare setting
- Excellent oral and written communication skills
- Knowledge of medical terminology and third-party payors
- Ability to understand written and oral communication
How to Stand Out (Preferred Qualifications):
- Specialized courses or seminars related to collections or the medical field
- Knowledge of collection procedures and the Fair Debt Collection Act
- Experience in a hospital business office setting
#HealthcareServices #CustomerService #CareerOpportunity #ProfessionalDevelopment #PatientCare
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