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Credit Card Customer Service PM Shifts
Pay$17.00 - $18.98 / hour
LocationNew Albany/Ohio
Employment typeFull-Time
This job is now closed
Job Description
- Req#: R36105
Employer Industry: Digital Banking and Payments
Why Consider this Job Opportunity:
- Salary up to $18.98
- Monthly internet reimbursement of $60
- Opportunity for growth and career advancement within the company
- Work remotely with a one-time home office setup allowance
- Collaborative and inclusive work culture
- Meaningful work with a leading digital banking and payments company
What to Expect (Job Responsibilities):
- Handle routine customer service inquiries and issues via telephone, digital, or chat channels
- Utilize computerized systems to respond to and troubleshoot customer questions
- Actively manage and escalate risk and customer-impacting issues
- Assist over 100 customers per day in a fast-paced environment
- Provide industry-leading care and innovative solutions to customers
What is Required (Qualifications):
- High School Diploma or GED
- 1+ years of Customer Service experience
- Excellent verbal communication and problem-solving skills
- Comfortable with multi-tasking and working in a fast-paced environment
- Minimum internet speed of 100 MBPS download/10 MBPS upload
How to Stand Out (Preferred Qualifications):
- Experience in a similar customer service role
- Familiarity with financial services industry
#DigitalBanking #RemoteWork #CustomerService #CareerOpportunity #InclusiveCulture
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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