As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets.

POSITION OVERVIEW

The Credit & Collection Representative reports to the Credit & Collections Team Leader and has primary responsibility to manage a customer portfolio throughout the accounts receivable cycle.

PRIMARY DUTIES

• The scope of the accountability includes assigned portfolio of accounts receivable in a range of 500 to 1.500 customer accounts and 5 to 20 million EUR of accounts receivable.

• Collection of past due accounts receivable.

• Monitor accounts receivable aging and initiate routine collection follow up for assigned accounts.

• Escalate delinquency and dispute issues to Sales, Customer Service, Credit Analyst, or Manager based on response.

• Ensure payments are received in a timely manner aligned with company working capital targets.

• Negotiate and communicate credit risk mitigation strategies with Customer and/or Sales.

• Review customer risk assessment for customer accounts assigned by Manager or Senior C&C team member

• Submit analysis for approval, including risk rating and credit limit recommendation.

• Participate in process improvement and other team projects.

MINIMUM REQUIREMENTS

• Bachelor's or University Degree in Accounting, Finance, Economics or related field

• At least 1 year of related work experience

• Demonstrated English written & verbal communication skills

• Ability to work independently and as a team member

• Business communication skills / Experience contacting customers

• Intermediate Microsoft Office skills

PREFERED REQUIREMENTS

• SAP A/R System experience

• Accounts Receivable Experience

H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.