Employer Industry: Crisis Intervention Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely, providing flexibility in your work environment
- Supportive and collaborative work environment focused on mental health
- Engage in meaningful work that directly impacts individuals in crisis
- Participate in ongoing training and professional development opportunities

What to Expect (Job Responsibilities):
- Provide crisis intervention by responding to calls on the 988 Lifeline, offering immediate support to individuals in emotional distress
- Conduct assessments of individual safety and risk levels using established protocols
- Utilize de-escalation techniques to help individuals regain control during crises
- Develop safety plans with individuals, identifying coping strategies and resources
- Maintain accurate documentation of all interactions while adhering to privacy regulations

What is Required (Qualifications):
- High School Diploma required
- Minimum of one (1) year of experience in crisis intervention or call center environment
- Intermediate level computer skills, including proficiency in Excel, Word, PowerPoint, and Outlook
- Ability to work flexible hours, including evenings, weekends, and holidays for 24/7 coverage
- Strong oral and written communication skills, with the ability to remain calm and empathetic under stress

How to Stand Out (Preferred Qualifications):
- Certification in crisis intervention or suicide prevention
- Thorough understanding of behavioral and mental health issues
- Experience with community resources and mental health services
- Ability to troubleshoot basic IT issues during text/chat sessions
- Familiarity with quality improvement processes and techniques

#CrisisIntervention #MentalHealthSupport #RemoteWork #CareerGrowth #CustomerService

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."