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Job Description
- Req#: 318705
TCS is hiring for "CS Agent". Details below-
Role- CS Agent
Location-Mumbai ( Vikhroli )
Exp-1-5 Years
Shift- Rotational ( 24x7 )
Role-
· Take complete ownership of the customer's experience on our tech platform right from a sales lead to becoming a customer.
· Proven record of accomplishment of successful sales target achievement in a B2B sales role.
· Curious attitude that seeks to find solutions for every customer’s inquiry.
· Ability to deliver exceptional customer service and reach booking targets.
· Ability to work in a fast-paced environment.
· Own and fully support customer life cycle.
· (Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution).
· REQUIRED COMPETENCIES
· Excellent communication skills
·
About the company
Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.
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