Remote Jobs
Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)
This job is now closed
Job Description
- Req#: 2518575
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $16.00 per hour
- Work from home opportunity with flexible hours
- Quarterly variable bonus potential
- Generous paid time off and comprehensive medical, dental, and vision insurance options
- 401(k) and Employee Stock Purchase plans available
- Fitness Reimbursement Program and no charge lab testing
What to Expect (Job Responsibilities):
- Answer over 80 inbound calls daily from patients, doctor's offices, and insurance carriers
- Initiate payment plans for patients with outstanding balances
- Utilize multiple resources to resolve patient inquiries effectively
- Maintain performance goals while providing exceptional customer service
- Complete a structured training program to become proficient in processes
What is Required (Qualifications):
- High School Diploma or equivalent required
- Minimum of 1+ year work experience in customer service or medical billing
- Experience in a fast-paced environment handling high volume calls
- Proficiency in navigating multiple computer applications and data entry
- Excellent communication and organizational skills
How to Stand Out (Preferred Qualifications):
- Previous work experience in medical billing, insurance claims, or call centers
- Familiarity with patient interaction regarding medical information
- Ability to manage time and tasks independently in a remote work environment
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
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