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Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)
This job is now closed
Job Description
- Req#: 2524264
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $16.00 per hour
- Work-from-home opportunity providing flexibility
- Quarterly variable bonus potential
- Generous paid time off and comprehensive medical, dental, and vision insurance options
- 401(k) and Employee Stock Purchase plans available
- No charge lab testing and fitness reimbursement program
What to Expect (Job Responsibilities):
- Answer over 80 inbound calls daily from patients, doctor's offices, and insurance carriers
- Initiate payment plans for patients with outstanding balances
- Utilize multiple resources to resolve patient inquiries during calls
- Maintain performance goals and contribute to a team environment
- Become proficient with processes after completing a structured training program
What is Required (Qualifications):
- High School Diploma or equivalent required
- Minimum of 1 year of work experience required
- Previous experience in medical billing, customer service, or call center environment strongly preferred
- Comfort in managing high volume calls with multiple computer windows open
- Excellent communication skills and attention to detail
How to Stand Out (Preferred Qualifications):
- Experience interacting with patients regarding medical information
- Previous work in a fast-paced environment
- Proficiency in alpha-numeric data entry
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits
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