Remote Jobs
Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)
7 days agoWhat's your preference?
Job Description
- Req#: 2535467
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $21.00 per hour
- Work from home opportunity
- Quarterly variable bonus potential
- Generous paid time off and comprehensive benefits including medical, dental, and vision insurance
- 401(k) and Employee Stock Purchase plans
- No charge lab testing and fitness reimbursement program
What to Expect (Job Responsibilities):
- Answer 80+ inbound calls per day from patients, doctor's offices, and private insurance carriers
- Initiate payment plans for patients with outstanding balances
- Utilize multiple resources to resolve patient inquiries while on the phone
- Maintain performance goals and productivity standards
- Become proficient with processes after completing a structured training program
What is Required (Qualifications):
- High School Diploma or equivalent required
- Minimum 1+ year work experience required
- Previous work in medical billing, customer service, insurance claims, or call center preferred
- Experience in a high-volume call environment with multiple computer windows open is desirable
- Interaction and communication with patients regarding medical information preferred
How to Stand Out (Preferred Qualifications):
- Previous experience in a fast-paced environment
- Proficiency in alpha-numeric data entry
- Strong attention to detail and excellent organizational skills
- Ability to work successfully in a team environment
- Excellent communication skills
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits
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