Labcorp

Cust Svc Support Rep- Client Billing (WFH)

New

Pay$17.75 - $21.00 / hour
LocationUnited/Pennsylvania
Employment typeFull-Time
  • Job Description

      Req#: 2542125
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Salary up to $21.00 per hour
      - Work from home opportunity, providing flexibility
      - Generous paid time off and comprehensive benefits including Medical, Vision, and Dental Insurance
      - 401(k) and Employee Stock Purchase Plans available
      - Fitness Reimbursement Program and no charge lab testing offered
      - Supportive and collaborative work environment focused on employee engagement

      What to Expect (Job Responsibilities):
      - Manage inbound and outbound calls, averaging 50-60 calls per day
      - Follow standard operating procedures to resolve denied claims and provide necessary information
      - Evaluate current policies and recommend process improvements
      - Handle sensitive information confidentially and document accounts accurately
      - Communicate effectively with physicians, insurance companies, and patients

      What is Required (Qualifications):
      - High School Diploma or equivalent required
      - Minimum one year of work experience required
      - Previous call center and customer service experience strongly preferred
      - Previous medical experience strongly preferred
      - Strong phone and verbal communication skills along with active listening skills preferred

      How to Stand Out (Preferred Qualifications):
      - Experience in a customer service role within a healthcare setting
      - Ability to meet deadlines while exercising critical thinking skills
      - Familiarity with medical terminology and healthcare billing processes

      #HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Laboratory Corporation of America Holdings, more commonly known as Labcorp, is an American S&P 500 company headquartered in Burlington, North Carolina.

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