• Job Description

  Req#: 125681

  The Custodial Operations Manager is responsible for the day-to-day management of assigned client locations. This includes human resources management, accounting, marketing support, budget support, and client relations. Responsible for the overall operations of assigned locations. The manager is responsible for developing, planning, organizing and cost controlling procedures to ensure compliance with customer specific contract requirements for multiple accounts with multi-site locations and customers. The manager is responsible for multi-site performance of services to the customer; and ultimately retention of the customer as a client.

  Locations: Site areas include Katy, Richmond, Sugar Land, and Beaumont. A Company vehicle will be provided.

  Pay: up to $70,000 salary

  The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

  You may be eligible to participate in a Company incentive or bonus program.

  Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management

  Essential Duties:

  • Troubleshoot potential problems and concerns.
  • Ensures the follow through of the corrective action plans to guarantee satisfactory resolution of customer complaints and needs.
  • Implement and manage the company’s quality control monitoring and safety programs.
  • Review labor variances, budgets, costs, chargebacks and inventory control records to ensure labor and supply are within budget while delivering exceptional customer service.
  • Develop operational improvement plans and implements process changes within policy and procedure guidelines.
  • Ensure compliance with company policies and procedures and all federal, state and local government regulations.
  • Routinely audit site summary reports and records as required and submit reports and statistics as requested by Regional Manager.
  • Familiar with the source and type of employee responsibility at each location to better serve the needs by determining the hours of operation, specific need and personnel scheduling.
  • Familiar with and understand the operation of all equipment with ability to make minor repairs/adjustments on the equipment and ensure the equipment is in good operating condition at all times.
  • Review accounts receivable control records to determine if the accounts are being maintained accurately and in accordance with prescribed procedures.
  • Oversee any control system, conduct audit for assigned locations.
  • Responsible for payroll review to verify that payroll is within budget.
  • Work with client in the solution of operational problems under the supervision of the General Manager.

  *Job duties may be modified at any time..

  Minimum Requirements

  • Bachelor’s degree or equivalent work experience.
  • Must have a minimum of three (3) years related experience.
  • Excellent verbal and written English communication skills; Bilingual Spanish strongly preferred
  • Excellent customer service skills.
  • Proficient with Microsoft Office
  • Excellent leadership skills.
  • Valid Driver’s License required

• About the company

  ABM Industries Inc. is a facility management provider in the United States. Founded in 1909 by Morris Rosenberg in San Francisco, California, as a window washing business. ABM provides facility services in areas such as electrical and lighting, energy, facility engineering, HVAC and mechanical, janitorial services, landscape and grounds, parking and transportation. ABM's services also include energy efficiency and sustainability such as building improvements, electric vehicle charging stations, and renewable energy solutions.

Notice