Cable ONE
Customer Care and Sales Advisor - I
What's your preference?
Job Description
- Req#: R-106318
Employer Industry: Telecommunications
Why consider this job opportunity:
- Health benefits from Day One, including medical, dental, and vision plans
- 401(k) with 100% company match (up to 5%) from day one
- Generous paid time off for vacations, holidays, and personal days
- Tuition reimbursement up to $5,250 in your first year
- Clear advancement opportunities within the organization
- Collaborative work environment that values teamwork and ideas
What to Expect (Job Responsibilities):
- Respond to inbound customer inquiries via phone or ticketing systems, providing personalized communication
- Address requests to disconnect or remove services and provide billing and pricing information
- Resolve standard issues remotely or educate customers on resolution steps
- Use effective telephone-based selling skills to build rapport and negotiate household spend
- Meet or exceed weekly and monthly sales activity goals
What is Required (Qualifications):
- High School Diploma or GED
- Ability to ask fact-finding questions to identify solutions aligned with customer needs
- Strong communication and active listening skills
- Demonstrated patience and professionalism in all customer interactions
- Ability to remain composed and empathetic in high-pressure situations
How to Stand Out (Preferred Qualifications):
- Working knowledge of Cable One products and services
- Ability to sit for extended periods, use hands, talk, and hear
- May be required to lift up to 10 pounds
#Telecommunications #CustomerService #CareerOpportunity #Benefits #SalesSkills
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Cable ONE is among the 10 largest cable companies in the United States. Serving more than 650,000 customers in 19 states with high-speed Internet, cable television and telephone service, Cable ONE provides consumers with a wide range of the latest prod...
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.