Employer Industry: IT and Business Services

Why Consider this Job Opportunity:
- Competitive pay up to $15.50 an hour
- Eligible for company benefits including medical, dental, and vision insurance
- Opportunity for career growth and advancement within the organization
- Work remotely from Bowling Green, Kentucky
- Participation in a 401k program with company match
- Additional voluntary or legally required benefits

What to Expect (Job Responsibilities):
- Handle incoming calls from policyholders, beneficiaries, agents, and internal customers
- Provide front-line phone customer service and ensure customer satisfaction
- Field approximately 75 to 100 calls per day
- Develop and maintain a solid working knowledge of the insurance industry and products
- Collaborate with management and team members to address service issues and concerns

What is Required (Qualifications):
- 1 year of experience in an office environment
- 1 year of experience using a computer with Microsoft Windows PC applications
- 6 months of work from home experience
- High school diploma or GED

How to Stand Out (Preferred Qualifications):
- Previous insurance industry experience handling calls about life insurance and annuity policies
- Designated quiet area for working from home

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