Customer Care Associate - Remote

LocationBowling Green/Kentucky
Employment typeFull-Time

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  • Job Description

      Req#: 261642
      Employer Industry: IT and Business Services

      Why Consider this Job Opportunity:
      - Competitive pay up to $15.50 an hour
      - Eligible for company benefits including medical, dental, and vision insurance
      - Opportunity for career growth and advancement within the organization
      - Work remotely from Bowling Green, Kentucky
      - Participation in a 401k program with company match
      - Additional voluntary or legally required benefits

      What to Expect (Job Responsibilities):
      - Handle incoming calls from policyholders, beneficiaries, agents, and internal customers
      - Provide front-line phone customer service and ensure customer satisfaction
      - Field approximately 75 to 100 calls per day
      - Develop and maintain a solid working knowledge of the insurance industry and products
      - Collaborate with management and team members to address service issues and concerns

      What is Required (Qualifications):
      - 1 year of experience in an office environment
      - 1 year of experience using a computer with Microsoft Windows PC applications
      - 6 months of work from home experience
      - High school diploma or GED

      How to Stand Out (Preferred Qualifications):
      - Previous insurance industry experience handling calls about life insurance and annuity policies
      - Designated quiet area for working from home

      #ITandBusinessServices #RemoteWorkOpportunity #CompetitivePay #CareerGrowth #InsuranceIndustry

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967.