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Job Description
- Req#: 744000061348855
Employer Industry: Customer Service and Support
Why consider this job opportunity:
- Paid training and development opportunities
- Flexible schedule to support work-life balance
- Paid time off for personal needs
- Advancement opportunities within the organization
- Telehealth care plan available for employees
- Supportive and collaborative work environment
What to Expect (Job Responsibilities):
- Manage large volumes of incoming calls and generate sales leads
- Identify and assess customers' needs to ensure satisfaction
- Build sustainable relationships and trust with customer accounts through effective communication
- Provide accurate, valid, and complete information using appropriate methods and tools
- Handle customer complaints, offer solutions, and follow up to ensure resolution
What is Required (Qualifications):
- Excellent customer service abilities with a proven track record of over-achieving quotas
- Good phone etiquette and strong communication skills
- Familiarity with CRM systems and practices
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma or GED; must be at least 18 years old and authorized to work in the United States
How to Stand Out (Preferred Qualifications):
- Experience with outbound calling and sales/upselling
- Multilingual or bilingual proficiency, particularly in Spanish
- Strong data entry and computer skills
- Analytical skills to assess customer needs effectively
#CustomerService #CareerOpportunity #FlexibleSchedule #PaidTraining #AdvancementOpportunities
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