Amcor
Customer Care Specialist
6 days agoWhat's your preference?
Job Description
- Req#: REQ_83576
Employer Industry: Packaging Solutions
Why consider this job opportunity:
- Comprehensive benefits package including medical, dental, and vision plans
- Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
- Discretionary annual bonus program
- Opportunity for career advancement and growth within a leading company in the packaging industry
- Supportive work environment focused on employee development and engagement
- Chance to contribute to innovative and responsible packaging solutions that positively impact the planet
What to Expect (Job Responsibilities):
- Ensure accurate and timely order entry and acknowledgement for customer orders
- Communicate order status and manage customer expectations proactively
- Collaborate with plant schedulers to develop cost-effective shop floor schedules
- Identify and implement process improvements for order fulfillment
- Mitigate service risks and escalate issues as necessary to ensure customer satisfaction
What is Required (Qualifications):
- Bachelor’s Degree preferred in Management, Sales, Marketing, or Supply Chain
- 3-5 years of experience in customer service within a fast-moving consumer or manufacturing environment
- Proficiency in gathering, analyzing, and interpreting data
- Strong knowledge of Microsoft Excel and related Office applications
- Excellent verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Experience with JDE, Cognos, or Tableau
- Proven analytical and problem-solving skills
- Ability to work independently with minimal supervision
- Strong attention to detail and the ability to manipulate complex data
- Familiarity with IT systems relevant to the role
#PackagingIndustry #CustomerService #CareerGrowth #InnovativeSolutions #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Amcor plc is an Australian-American, UK-domiciled packaging company.
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