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Customer Claims Analyst


Pay$65000.00 - $72000.00 / year
LocationVisalia/California
Employment typeFull-Time

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  • Job Description

      Req#: CUSTO001602
      Employer Industry: Food and Beverage (Ice Cream Manufacturing)

      Why consider this job opportunity:
      - Salary range between $65,000 and $72,000 per year
      - Opportunity for career advancement and growth within the organization
      - Work remotely, with a preference for candidates located in California
      - Collaborative and entrepreneurial work culture that values fresh thinking and results
      - Chance to lead and make a real impact in customer satisfaction and operational efficiency

      What to Expect (Job Responsibilities):
      - Manage inputs from email and JD Edwards Accounts Receivable reporting to process valid customer credits
      - Communicate with customers and internal partners to validate non-Trade deductions
      - Process Trade deductions and coordinate with the Accounts Receivable team to offset deductions in JDE
      - Participate in internal meetings to assess customer behaviors related to deductions and communicate efficiency opportunities
      - Ensure operational accuracy and customer satisfaction through effective credit issuance

      What is Required (Qualifications):
      - Undergraduate degree strongly preferred
      - 2 - 4 years of experience in Supply Chain preferred (e.g., Order Management, Distribution, Inventory Management, etc.)
      - Excellent written and verbal communication skills
      - Strong analytical aptitude with the ability to analyze and interpret data
      - Proficiency in Microsoft Office applications (e.g., Word, Excel, Outlook)

      How to Stand Out (Preferred Qualifications):
      - Proficiency in JD Edwards preferred
      - Ability to work independently with minimal supervision
      - APICS certification (or progress toward certification) beneficial
      - Strong and creative problem-solving skills
      - Well-organized with excellent decision-making abilities

      #IceCreamIndustry #CustomerClaims #RemoteWork #SupplyChain #CareerGrowth

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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