Employer Industry: Telecommunications

Why Consider this Job Opportunity:
- Base pay up to $15.00
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package provided by the employer
- Chance to work in a fast-paced and innovative industry
- Supportive and collaborative work environment
- Opportunity to make a positive impact on customer satisfaction

What to Expect (Job Responsibilities):
- Provide support and facilitate interactions with residential customers regarding billing, repair, and retention
- Act as a primary point of contact for customers, taking ownership of interactions through to completion
- Troubleshoot and resolve technical problems and general account inquiries over the phone
- Communicate account information effectively with a focus on first-call resolution
- Offer products and services on every call when applicable

What is Required (Qualifications):
- Must have a High School Diploma or GED
- 0-2 years of relevant work experience
- Exceptional communication and customer service skills
- Ability to work nights, weekends, and overtime as necessary
- Strong problem-solving skills and ability to use multiple tools and systems effectively

How to Stand Out (Preferred Qualifications):
- Experience in a sales or customer service role
- Knowledge of telecommunications products and services

#Telecommunications #CustomerService #CareerGrowth #BenefitsPackage

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