Remote Jobs
Customer Experience Specialist 1-Dental Contact Center
What's your preference?
Job Description
- Req#: 47089
Employer Industry: Dental Insurance
Why consider this job opportunity:
- Salary up to $22.40 per hour
- Opportunity to participate in a bonus program based on performance
- Comprehensive benefits package to support physical, financial, and social well-being
- Flexible remote work options available for candidates within 30 miles of specific office locations
- Personal Time Off (PTO) provided for vacation or personal use
- Engaging work environment focused on connecting with customers and employees alike
What to Expect (Job Responsibilities):
- Handle customer inquiries regarding dental insurance plans through inbound and outbound calls
- Ensure a positive customer experience by following established service processes
- Build customer relationships by providing accurate information and resolving inquiries in real-time
- Recognize when to escalate issues for resolution and identify opportunities for improving customer experience
- Utilize various systems and applications to navigate customer interactions effectively
What is Required (Qualifications):
- Minimum of 2 years of customer service experience or equivalent
- Experience in call centers, customer service, and/or dental insurance preferred
- Strong typing skills and ability to quickly learn and navigate multiple software applications
- Proficient in Microsoft Office and internet browsers
- Strong analytical, interpersonal, problem-solving, attention to detail, and decision-making skills
How to Stand Out (Preferred Qualifications):
- Experience working in a dental insurance environment
- Familiarity with dental terminology and related coursework
#DentalInsurance #CustomerExperience #CareerOpportunity #CompetitivePay #RemoteWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.