Remote Jobs

Customer Experience Specialist / Motorsports (Remote, USA)


Pay$19.00 - $25.00 / hour
LocationPleasanton/California
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 020233975C
      Employer Industry: Motorsports

      Why Consider this Job Opportunity:
      - Salary up to $25 per hour
      - Opportunity for career growth and development within the organization
      - Remote work position available anywhere in the contiguous USA
      - Full-time position with benefits including medical, dental, and vision coverage
      - Supportive company culture with opportunities for track event reimbursements

      What to Expect (Job Responsibilities):
      - Assist customers with placing and editing orders
      - Process returns, exchanges, warranties, and refunds
      - Review online orders for potential issues
      - Provide status updates and follow up on backorders
      - Utilize CRM and project management tools to track and resolve customer issues

      What is Required (Qualifications):
      - Demonstrable experience in providing excellent customer service
      - Passion and understanding of the motorsports world preferred
      - Skilled in technical and/or creative writing
      - Proficient in Google Suite, MS Office, and Mac OS
      - Experience with online forums and ERPs/Ticketing systems

      How to Stand Out (Preferred Qualifications):
      - Experience with NetSuite, Zendesk, and Sanity content management
      - Marketing experience to uphold brand standards
      - Ability to collaborate effectively across departments

      #Motorsports #CustomerService #CareerGrowth #RemoteWork #EmployeeBenefits

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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