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Customer Operations Specialist
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Job Description
- Req#: 110764
Employer Industry: Food Manufacturing
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on environmental and social responsibilities
- Work with a mission-driven company focused on health and wellness
- Competitive salary package with potential bonuses
What to Expect (Job Responsibilities):
- Own order entry and tracking from receipt through delivery
- Ensure all customer purchase orders are entered accurately and confirmed in a timely manner
- Monitor order progress and communicate proactively with customers on status updates, delays, and exceptions
- Coordinate daily with internal teams to ensure on-time and complete order fulfillment
- Track and report on service performance metrics and support continuous improvement initiatives
What is Required (Qualifications):
- BS degree in Business, Engineering, Finance, Operations, or Supply Chain, or equivalent applicable work experience
- 3-5 years of progressive experience in operations/supply chain analytical work
- High-level skills in Excel and data analysis
- Ability to thrive in a fast-paced entrepreneurial environment
- Strong communication skills when presenting findings to stakeholders
How to Stand Out (Preferred Qualifications):
- Certified in Production and Inventory Management (CPIM)
- Experience with demand planning and forecasting in a multiple DC's environment
- Supply chain experience in a startup food company
- Experience mining for and extracting data from QuickBooks
- Proven track record of initiative, follow-through, and results
#FoodManufacturing #SupplyChain #CustomerOperations #CareerOpportunity #ContinuousImprovement
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