TravelNet Solutions
Customer Operations Specialist
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Job Description
- Req#: 414
Employer Industry: Hospitality Technology Solutions
Why Consider this Job Opportunity:
- Salary up to $75,000
- Eligibility for a 10% annual incentive tied to company performance
- Full medical, dental, and vision coverage
- Unlimited access to professional training and development
- Flexible work environment with a focus on work-life balance
- Opportunity to work with a talented and supportive team in a fast-growing company
What to Expect (Job Responsibilities):
- Maintain accurate customer records in CRM and other systems, ensuring data integrity
- Support customer onboarding, renewals, and account changes by coordinating with internal teams
- Prepare and maintain standard customer reports and dashboards to track performance
- Assist in testing system updates and process improvements to enhance efficiency
- Act as a point of contact for internal teams on customer-related operational needs
What is Required (Qualifications):
- 1–3 years of experience in operations, sales operations, or a related role
- Experience working with CRM or customer management systems (e.g., Salesforce, HubSpot, etc.)
- Strong attention to detail with the ability to maintain accurate data across multiple systems
- Effective written and verbal communication skills
- Strong organizational and time-management skills with the ability to manage multiple tasks
How to Stand Out (Preferred Qualifications):
- Basic experience creating or maintaining reports in Excel or Google Sheets
- Comfortable learning new systems, tools, and processes in a fast-paced SaaS environment
#HospitalityTechnology #CustomerOperations #CareerGrowth #FlexibleWork #TeamCollaboration
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
TravelNet Solutions is transforming the way hospitality works. Providing cloud software and solutions for hotels, resorts, and vacation rentals.
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