• Job Description

  Req#: R019099

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  Job Description:

  Customer Portfolio Manager

  The Elevator Pitch: Why will you enjoy this new opportunity?

  Working with the Customer Portfolio Management team, you will connect with and be supported by your peers and colleagues daily. As an individual, you will have responsibility for contributing to our continued success and be a key player within the Renewals function. You will feel at home working collaboratively with many different teams. You will be introduced to many new concepts and technologies which will further expand your learnings. Teamwork is very important and at the forefront of the Team.

  Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

  • Build your personal brand and learn the structures and policies
  • Within the first 30 days, you will be expected to onboard and build your understanding of the processes
  • Within the first 90 days, you will be expected to grow your technical understanding of all key products and show your technical aptitude to master sales tools and systems
  • You will need to demonstrate and orchestrate territory coverage through effective collaboration with cross-functional departments such as license sales, global support, PSO and Channel Partners to ensure alignment and to drive increased customer success and adoption
  • You will need to demonstrate the ability to make good decisions in the spirit of the strategic direction of the organization
  • Within 180 days you will need to demonstrate that you can become a highly trusted individual who maintains and expects high standards

  The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

  Your regular activities will include some of the following but will also evolve over time:

  • Collaboration with multiple stakeholders
  • Preparation and validation of high-value renewal contracts
  • Negotiating deals with complex terms, conditions, price pressures, and considerations
  • You will also be accountable for driving high-value and volume transactional renewals to consolidate within a New Enterprise License agreement. The purpose is to drive high retention rates across renewals in addition to leveraging the renewal event to increase the net new license attach rate by cross-selling and upselling VMware’s emerging technologies and adding new services
  • Internal/Customer negotiations
  • Customer Heath Checks
  • Install base investigation and validation
  • Forecasting on a weekly basis

  Work Experience

  Typically requires 5 or more years of Sales experience, including 2 - 4 years Customer Portfolio Management experience.

  Preferred Education

  Bachelor's degree or global equivalent experience in an IT, business or sales related field

  Business Travel

  Quarterly travel to Field Sales meetings

  What is the leadership like for this role? What is the structure and culture of the team like?

  The Hiring Manager for this role is Liz Gargis, Sr. Director for the Customer Portfolio Manager Team in AMER. She is based in Atlanta and has been with VMware for over 11 years. She is passionate about helping people succeed and believes that people grow by allowing them to be leaders in everything they do on a day-to-day basis. The team is distributed and works from different parts of the US. The team culture is very open, inviting, and collaborative.

  
  

  Where is this role located?

  This role is remote and open to all candidates within the United States.

  
  

  Additional Job Description:

  Compensation and Benefits

  The On Target Earnings (OTE) range for this position is $75,000 - $130,000.

  OTE includes Sales Incentive Commission in accordance with relevant plan documents. This position is also eligible for equity in accordance with equity plan documents and equity award agreements.

  Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.

  Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

  If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

• About the company

  Broadcom Inc. (NASDAQ: AVGO) is a global technology leader that designs, develops and supplies semiconductor and infrastructure software solutions.

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